Shift Leader

Responsibilities

• Control food waste, supply costs, labor, cleanliness, and retain great talent.
• Build sales and increase guest return.
• Lead from the front; Shift Leaders must be the hardest working person in the cone when the GM is not present.
• Be vocal and positive, ensuring the guest is always first.
• Have complete knowledge of:
• Labor: Crew Labor Target, achieving this target, breaks for minors, and team member productivity.
• Cash Handling: Accurate reporting for deposits nightly, assembling bank bags for Dunbar.
• Daily Line Up Cards: Filling out cards each shift, accounting for breaks for minors with sales-driven team members in the windows.
• Guest and Team Member Incidents: Gathering information during incidents and utilizing the Incident Report 100%.
• COST OF SALES: Controlling food waste through weighing cups and cones each shift, observing and coaching recipes, and adhering to the training program and New Hire Validation.
• Cleanliness and Organization: Cleaning and stocking as you go, using checklists for each shift, and maintaining a guest-ready patio at peak times.

Requirements

• Bilingual skills are a plus.

Additional Info

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit: www.e-verify.gov/.