Shift Leader
About the role
Thrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. Role: Restaurant Hospitality Supervisor (Hourly) Invitation: To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the restaurant supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture. This role is designed to prepare someone for restaurant management. Our expectation is for you to learn the skills and leadership needed to be successful as a Manager someday. We don’t expect you to be an expert just yet! We’ll help you with your development and look forward to watching you grow your skills with us.
Responsibilities
- Lead and oversee the operation of the restaurant dining room and kitchen
- Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles (trainers, bartenders, servers, hosts)
- Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service
- Foster team cohesiveness and positive team working environment
- Oversee opening and closing activities
- Ensure excellent customer service
- Ensure cleanliness and sanitation
- Ensure compliance with all health, safety, and hygiene standards and policies
- Ensure compliance with all security procedures
- Ensure compliance with all alcoholic beverage regulations
- Monitor and assist with Team Member duties