Shift Leader

About the role

Will oversee daily restaurant operations in a fast-paced, guest-focused environment. The role leads and supports team members during each shift, ensuring friendly service, accurate orders, and strict adherence to food safety and quality standards.

Responsibilities

• Lead and delegate tasks to team members to maintain smooth operations
• Oversee food preparation and drive-thru operations
• Monitor cleanliness and compliance with food safety/quality guidelines
• Handle cash and POS transactions accurately
• Resolve guest concerns with a hospitality-focused approach
• Assist with training and help onboard new team members
• Support a positive, growth-oriented culture and model company service standards

Qualifications

• Strong leadership and team support skills
• Ability to perform in a fast-paced environment while maintaining accuracy
• Commitment to food safety, cleanliness, and quality
• Comfort with cash/POS handling and accountability
• Excellent guest service and problem-solving skills