Shift Leader
Penn Station Sandwiches · Lancaster, OH · 1 mo ago
ManagementFull-time
About the role
We have an opening for a Shift Leader position. Working here is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. The Shift Leader position is an important role within our restaurant management team.
Benefits
- Flexible schedules
- Competitive pay
- FREE Meal on days you are working
Requirements
- Team‑oriented, friendly, honest, and great customer service skills
- Reliable transportation required
- Authorized to work in the United States
- At least 17 years old
Responsibilities
- Serving guests by taking orders, handling cash and credit cards, and offering an immediate and respectful response to all guest needs
- Delivering meals to guests at their table or to a designated pick‑up area, and providing excellent customer service at all times
- Maintaining cleanliness of work area, dining room, parking lot, and restrooms
- Stocking as needed to maintain inventory throughout the shift
- Effectively managing and leading a team while maintaining operating standards to provide the best hospitality and guest experience
- Coaching, teaching, and training team members on policies and procedures and creating a positive work environment
- Maintaining food safety and cleanliness standards
- Opening and/or closing the restaurant, leading the shift as a key holder
Schedule
The work schedule for this position could include a combination of opening, mid‑shift, and closing.