Jobs · Management · Ohio

Shift Leader

Penn Station Sandwiches · Lancaster, OH · 1 mo ago
ManagementFull-time

About the role

We have an opening for a Shift Leader position. Working here is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. The Shift Leader position is an important role within our restaurant management team.

Benefits

  • Flexible schedules
  • Competitive pay
  • FREE Meal on days you are working

Requirements

  • Team‑oriented, friendly, honest, and great customer service skills
  • Reliable transportation required
  • Authorized to work in the United States
  • At least 17 years old

Responsibilities

  • Serving guests by taking orders, handling cash and credit cards, and offering an immediate and respectful response to all guest needs
  • Delivering meals to guests at their table or to a designated pick‑up area, and providing excellent customer service at all times
  • Maintaining cleanliness of work area, dining room, parking lot, and restrooms
  • Stocking as needed to maintain inventory throughout the shift
  • Effectively managing and leading a team while maintaining operating standards to provide the best hospitality and guest experience
  • Coaching, teaching, and training team members on policies and procedures and creating a positive work environment
  • Maintaining food safety and cleanliness standards
  • Opening and/or closing the restaurant, leading the shift as a key holder

Schedule

The work schedule for this position could include a combination of opening, mid‑shift, and closing.

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