Shift Leader

About the role

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. You will ensure the restaurant complies with all local, state, and federal regulations, including health, wage, age restrictions, fair employment practices, ADA, and any other legal requirements for operating the business.

You will uphold and enforce all Firehouse Subs® Policies and Procedures, ensuring shift operations meet established guidelines for food cost, labor, controllables, utilities, and sales growth to drive profitability.

As a leader, you will guide the restaurant team to consistently deliver superior guest service, quality, and cleanliness while embracing the Firehouse Subs® culture, mission, and vision. You will assist the General Manager in implementing current operations plans and company initiatives profitably and on time.

Responsibilities

• Participate in interviewing, hiring, training, and disciplining employees under the guidance of the General Manager.
• Ensure all required programs, reports, and legal documents are accurate, complete, and submitted on schedule.
• Actively participate in all Public Safety Foundation initiatives.
• Represent Firehouse Subs® professionally and positively at all times.
• Communicate effectively with the General Manager/Owner about any issues impacting the business.
• Work on your feet for up to 13 hours at a time and lift up to 50 lbs.
• Perform any other duties assigned by the General Manager/Owner.

About Firehouse Subs

Firehouse Subs® is a restaurant chain founded in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen. Known for hearty and flavorful subs piled high with premium meats and cheeses, the brand is built on a foundation of fire and police service, superior food, and a commitment to public safety through the non-profit Firehouse Subs Public Safety Foundation®.

For the third consecutive year, Firehouse Subs was named the No. 1 brand in the restaurant industry for supporting local community activities. In partnership with suppliers, the company will donate a portion of purchases to the Firehouse Subs Public Safety Foundation, with a minimum commitment of $1 million for lifesaving equipment.

Our mission is to uphold our passion for hearty and flavorful food, heartfelt service, and public safety.

This franchise is independently owned and operated by a franchisee. Hiring decisions are made by the management of this franchise restaurant.