Shift Leader

Employment Status: Regular, Variable Hour Employee

Schedule

15-40 hours per week. Days, Evenings, Weekends & schedules vary.

Pay

$21.20 - $27.46 per hour + benefits

About the role

As a Cheba Hut Shift Leader, you will oversee overall shop operations to ensure food quality and safety standards, genuine interactions with our fans, shop cleanliness, and ongoing development of the team through role-model behaviors. You will also assist with training, give feedback, lead by example, and create a work environment that facilitates confidence and long-term success in new employees as needed. This position does not have direct managerial duties. This role serves as a pathway to a management position.

Cheba Hut started back in 1998 in Tempe, Arizona with a pipe dream: craft tasty, stoner-approved toasted subs and munchies from scratch, create a laid-back workplace for our friends, and do it all in a relaxed environment where people could escape the grind. At Cheba Hut, we are real people who craft real food for other real people. We give a damn and take pride in what we do. We embrace individuality, "puff, puff, give," and choose to flip the bird to the man!

Elevated Huts, Inc is Cheba Hut "Toasted" Sub's largest franchisee with 25 locations managed in Colorado and Nevada.

Responsibilities

• Big 4 (Service, Product Quality, Atmosphere, Cleanliness)
• Work hard, have a great attitude, take pride, and give a damn.
• Perform opening, closing, and shift change duties per standard operating procedures.
• Preserve an upbeat and comfortable shop environment for current clientele.
• Cultivate positive relationships with coworkers, customers, vendors, and neighbors.
• Set the tone, be a thermostat not a thermometer.
• Ensure that our customers have a unique and enjoyable dining experience and verify through genuine interactions.
• Maintain overall cleanliness and organization of the shop.
• Manage productivity to achieve sales per man hour goals.
• Stay informed and up to date on all communications and results.
• Assume responsibilities of the shop while on duty.
• Uphold food quality and safety standards at the highest level by implementing food preparation and production standards.
• Perform various financial activities, such as cash handling, balancing receipts, and deposit preparation.
• Communicate sensitive and pertinent information quickly and effectively.
• Owning the expediter position.
• Ensure staff adherence to break policies during shift.
• Ensure staff completion of all applicable checklists during shift.
• Monitor labor and staff productivity levels, coaching when needed.
• Monitor bar staff (breaks adherence, adherence to checklists and RSOA).
• Aid in submitting and receiving food orders.
• Communicate with store leadership on any and all important items from shift.

Requirements

• Think “shop first”/“customer first.”
• Demonstrate integrity.
• Demonstrate self-direction.
• Demonstrate situational awareness and proactive leadership.
• Ability to establish priorities.
• Ability to resolve customer and crew issues.
• Ability to work in a diverse culture.
• Ability to follow oral and written instruction.
• Ability to receive/give direction.
• Ability to work under pressure.
• Responsible alcohol service training.
• Food safety/handling training (as required by state).

Qualifications

• Minimum of High School diploma or equivalent required, college degree preferred.
• Must be 18 years of age or older.
• Minimum of 2 years Restaurant Operations experience required, preferably quick service or fast casual.
• Must be certified through Cheba Hut trainers training program.
• Food safety/handling training (Food Handlers Card required in NV).
• Working knowledge of R365 or similar POS system.

Working Conditions

• Reliable transportation required.
• Occasional late-night or early-morning shifts may be required.
• Ability to work well under physically and mentally stressful situations.
• Ability to lift up to 50 lbs.
• Stamina to work a 10-hour shift.
• Ability to stand for up to 10 hours per day.
• Ability to bend, reach, and maneuver in tight workspaces.
• Consistent access to a working smart phone.
• Overtime may be required.

Benefits

• Medical, Dental, and Vision Insurance
• Accident, Short term, and Long term disability coverage
• Virtual Healthcare
• Life Insurance
• 401k w/ Match
• Free Cheba Hut Swag
• Free Meals and Bar Drinks
• Access to FREE Concert Tickets
• Flexible Hours/Scheduling