Shift Leader

At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 years! We guarantee two things: First, we’re committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once-in-a-lifetime concert.

About the role

Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a LOT of flavor and helps hold it all together! Shift Leaders collaborate directly with the General Manager to help motivate the team to deliver a great guest experience. We empower Shift Leaders to take charge and set the morale and tone of the team. They provide feedback and coach team members when needed. Shift Leaders open and close the store with little to no supervision. Our teams take pride in ensuring the quality of the food and beverages we serve and keeping a safe and clean store environment. As a Shift Leader, you will have the opportunity to grow your career—many of our General Managers started as Shift Leaders and Team Members!

Responsibilities

• Collaborate with the General Manager to motivate the team and deliver a great guest experience
• Set the morale and tone of the team
• Provide feedback and coach team members
• Open and close the store with little to no supervision
• Ensure the quality of food and beverages served
• Maintain a safe and clean store environment

Requirements

• High school diploma or equivalent
• Must be 18 years or older
• Must be able to work varied hours/days as business dictates, including early hours (as early as 3am depending on the restaurant) and weekends
• Must be able to pass a background check as applicable with local, state, and federal law
• Must be in possession of, or able to acquire, a ServSafe Certification prior to completion of leadership training
• Possession of a current, valid, state-issued driver’s license (preferred but only required at specific locations)
• Must meet the driving qualifications as required by Company policy
• Ability to sit, stand, bend, lift, and move intermittently during working hours (with or without reasonable accommodations)

Benefits

• Flexible schedule
• Paid time off after 90 days of employment
• Stores close at 2pm—no evenings or nights
• Competitive pay, plus cash and credit card tips (tip eligibility subject to state regulations)
• Employee Assistance Program—free therapy, financial advising, legal advice, etc.
• Learn To Live—free online life coaching and webinars to help with stress, anxiety, and more
• 401K with company match

Pay

Hourly rate: $11.67 - $18.67 per hour. Starting pay is subject to local and state minimum wage regulations. Ranges reflect what the employer reasonably and in good faith expects to pay for the position.

Address: 12443 Cedar Road, Cleveland Heights, Ohio 44106