Shift Leader

Description

You'll work side by side with the Store Team Leader to keep daily operations running at the level our guests expect. In their absence, the restaurant is yours to lead. That means directing your crew with confidence, making real-time decisions under pressure, holding the quality bar without compromise, and bringing the kind of energy that makes your team want to match it.

Your Team

• Lead from the front
• Coach crew members in the moment
• Jump in where needed
• Create a shift culture that's focused, fun, and built on accountability

Your Guests

• Handle customer concerns with composure and professionalism
• Turn difficult situations into lasting positive impressions

Your Operations

• From opening duties to closing checklists
• Order accuracy
• Food safety standards

Your Numbers

• Help monitor performance
• Flag inefficiencies
• Support the Store Team Leader in building the habits and procedures that drive profitability

Requirements

• Calm under pressure
• Clear in your communication
• Consistent in your follow-through
• Coach without micromanaging
• Solve problems without escalating drama
• Hold yourself to the same standard you hold your crew

What We Offer

• Competitive hourly pay
• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Paid training and ongoing development
• Flexible scheduling
• Employee discount on Better Ingredients, Better Pizza
• Referral program bonus

Your Path Forward

• Shift Leader is where we develop our next Operating Managers
• The experience you build here, running operations, developing crew members, managing in-the-moment decisions, is exactly the foundation our best store leaders are built on
• We promote from within and we'll show you exactly what your growth path looks like from day one