Shift Leader
Biscuitville Fresh Southern · Hickory, NC · 2 wk ago
On-siteManagementFull-time
Shift Leader
2609 Springs Rd. NE, Hickory, NC, 28601
Hickory, North Carolina
Responsibilities
- Coach your team to ensure order accuracy, speed, high food quality and correct food temperatures are achieved every day, for every order, and every guest.
- Provide excellent customer service.
- Set an example for other Team Members by emulating consistent compliance with all company standards and policies including the Code of Conduct, Attendance and Uniform and Appearance policy.
- Help develop crew members to acquire new knowledge, skills, and abilities to enable them to advance to higher levels of responsibility and greater contribution.
- Maximize sales.
- Act as a leader in Biscuitville as well as in the community.
- Create a friendly atmosphere for customers by visiting the dining room.
- Aid in operating costs and cash control.
- Ensure proper inventory levels through accurate ordering.
- Maintain a positive environment for employees by making them feel a part of the Biscuitville family.
- Fill in for crew positions as needed, including Biscuit Maker, Wrapper, Cashier, Cook, etc.
Qualifications
- High school diploma or GED.
- Previous restaurant management experience a plus.
- Valid driver's license and ability to pass a criminal background check.
- Reliable transportation required for daily tasks such as errands, bank deposits, etc. Regular local travel required.
- Ability to operate and navigate computer systems including but not limited to sending and receiving e-mails and creating, printing, and saving documents.
- Ability to lift and carry up to 50 pounds.
- Bending, reaching, twisting, turning, grasping, pushing, pulling, and walking involved.