Shift Leader

Job Description

We are seeking “guest-obsessed” Shift Leaders to join our family!

We hire people of character who demonstrate a passion for our brand, embrace our culture of authenticity and accountability, and are grateful for life’s blessings. Many of our team members have been with Biscuitville for decades.

Responsibilities

• Coach your team to ensure order accuracy, speed, high food quality and correct food temperatures are achieved every day, for every order, and every guest.
• Provide excellent customer service.
• Set an example for other Team Members by emulating consistent compliance with all company standards and policies including the Code of Conduct, Attendance and Uniform and Appearance policy.
• Help develop crew members to acquire new knowledge, skills, and abilities to enable them to advance to higher levels of responsibility and greater contribution.
• Maximize sales.
• Act as a leader in Biscuitville as well as in the community.
• Create a friendly atmosphere for customers by visiting the dining room.
• Aid in operating costs and cash control.
• Ensure proper inventory levels through accurate ordering.
• Make employees feel a part of the Biscuitville family.
• Fill in for crew positions as needed, including Biscuit Maker, Wrapper, Cashier, Cook, etc

Qualifications

• A high school diploma or GED.
• Previous restaurant management experience a plus.
• A valid driver's license and ability to pass a criminal background check.
• Reliable transportation required for daily tasks such as errands, bank deposits, etc. Regular local travel required.
• Ability to operate and navigate computer systems including but not limited to sending and receiving e-mails and creating, printing, and saving documents.
• Ability to lift and carry up to 50 pounds.
• Bending, reaching, twisting, turning, grasping, pushing, pulling, and walking involved.