Shift Lead - Rockridge

Responsibilities

• Consistently provide exceptional hospitality and service both to our guests and your team
• Anticipate the guest experience and constantly be one step ahead in service and hospitality
• Become a resource for problem solving, guest relationships, and product quality
• Deploy the team to ensure the best guest experience and maximize speed of service
• Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling
• Monitor inventory levels and accurately track and communicate levels or potential shortages
• Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate
• Role model teamwork, collaboration, and respect in accordance with Boba Guys’ Values
• Assistant store management in training and developing new and existing team members

Requirements

• Availability to work weekends, opening and closing shifts
• Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis
• Ability to properly count cash and coin