Shift Lead Residential | Adult Residential Services

About the role

Shift Leads play a vital role in creating a stable, supportive environment for both clients and staff. By guiding daily operations, mentoring team members, and providing direct support to clients, you'll help ensure each shift runs smoothly while fostering a culture of teamwork, accountability, and exceptional care.

Responsibilities

• Supervises the work activities and expectations of a team during assigned shifts (day, afternoon, night) on a residential or housing unit
• Promotes a culture of strong performance and high morale
• Ensures the completion of operational goals within required timelines
• Ensures employee compliance with company policy, procedure, and operational expectations
• Performs client care responsibilities including targeted case management, medication distribution, client transportation, etc.
• Completes tasks and projects as assigned by Team Lead or Program Manager
• Coordinates with unit leadership to ensure shift coverage; provides on-call coverage as assigned

Requirements

• High School diploma or equivalent
• Six months Certified Case Manager experience + Case Manager certification OR 6 months supervisory experience
• CPR certification
• Valley de-escalation certification
• Case Manager certification (can be post-hire if supervisory experience is met)
• Driving positions require a current Utah Driver’s license, must be 21

Preferred Qualifications

• Two years of behavioral health experience
• One year of supervisory experience

Pay

Range starts at $20.65/hour (pay is calculated based on years of licensed working experience). Additional $2.00/hour when clocked in for 3+ hours between 3pm - 11pm.

Schedule

Monday – Friday | 12:00pm – 8:00pm

Benefits

Compensation

• Tenure-based service increases and performance bonuses that recognize and reward high-performing team members
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday

Time Off

• 15 days of accrued paid time off annually (increasing by one day with each year of service)
• 10 paid holidays
• 2 wellness days
• Paid parental leave

Health & Insurance Benefits

• Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance
• Voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance
• Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members

Health Savings & Reimbursement

• Out-of-pocket medical expenses may be eligible for reimbursement through Garner HRA — up to $2,000 for individuals and $4,000 for families
• Health Savings Account (HSA) with a company match of up to $900 for individuals and $1,800 for families (depending on medical plan selection)

Retirement

• 401(k) plan with both pre-tax and Roth (post-tax) contributions, including a company match of up to 6% of your annual salary

Professional Development

• Tuition reimbursement
• New licensure reimbursement
• Paid training and conference attendance
• Continuing education reimbursement
• Paid time for continuing education

About Valley Behavioral Health

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong to a community where you can be yourself, grow your career, and embrace new opportunities.