Shift Lead - Midtown

About the role

DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management by running great shifts and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.

Responsibilities

• Take ownership of assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
• Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
• Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
• Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
• Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for customers.
• Contribute ideas to improve quality and customer experience.

Requirements

• Self-motivated, positive, and a team player with high integrity and excitement to delight customers.
• Proven track record of success in food and beverage, warehouse, and/or retail environments.
• Able to be on your feet and move heavy products; physically able (with or without accommodation) to lift up to 50 lbs., operate a pallet jack, and hand truck.
• Ability and desire to obtain and maintain a food handling certificate (DoorDash will provide this training).
• High school diploma or GED equivalent (college diploma is a plus but not required).
• At least 18 years of age.
• Organized and proficient in Google Docs and Google Sheets.
• Flexible schedule; available for a number of different shifts a week depending on the hiring site’s needs.

Benefits

• Market competitive pay with opportunity for pay increases twice a year based upon performance.
• Paid time off (PTO) and sick leave.
• Health benefits starting Day 1 (Medical, Dental, & Vision).
• 401k match.
• Gym membership reimbursement (up to $75/month).
• Monthly DashPass subscription (including access to Lyft discounts for full-time employees).
• Employee Assistance Program.
• Career advancement opportunities.

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked.

Pay

Base Pay: $18.70 USD per hour.