Shift Lead,/Key Holder Trainee North/South

About the role

We are looking for seasoned resale professionals and buyers who have worked specifically in the secondhand resale clothing industry. Previous experience with another second hand resale store is strongly preferred. We seek motivated individuals with a long-term interest in sustainable fashion.

Responsibilities

• Opening and closing the store by following a list of tasks assigned for each day.
• Supervising staff.
• Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on and off the sales floor.
• Helping maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
• Assisting management and ownership with running the store.
• Excellence at sales, customer service, inventory management, housekeeping and all other in-store tasks.
• Opening and closing the store by following a list of tasks assigned for each day.
• Supervising staff.
• Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on the sales floor.
• Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends.
• Develop and execute strategies to drive customer traffic, customer buys and customer sales.
• Adhere to company guidelines keeping COGS (cost of goods) in balance and minimizing the potential for loss.
• Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.

Qualifications

• Team player with good leadership and people skills.
• Strong coaching, customer service and selling skills with a take-charge mentality.
• Strong verbal and written skills.
• Outwardly display a high level of energy without the need for motivation.
• Strong demonstration of current fashion trends for core customer.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.
• Strong coaching/leadership, customer service and selling skills with a take-charge mentality.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.
• Strong verbal and written skills.
• Outwardly display a high level of energy without the need for motivation.
• Strong demonstration of current fashion trends for core customer.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.

Skills

• Excellent customer service skills.
• Strong communication skills.
• Energetic upbeat outlook.
• Outwardly display a high level of energy without the need for motivation.
• Strong demonstration of current fashion trends for core customer.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.

Benefits

• 401(k) matching.
• Dental insurance.
• Employee discounts.
• Health insurance.
• Paid time off.
• Vision insurance.

Pay

Compensation: $16.00 - $20.00 per hour

Schedule

Flexible Schedule

Opportunity for Advancement

Opportunity for Advancement

Fun and Friendly Environment

Fun and Friendly Environment

Paid Training

Paid Training

Competitive Pay

Competitive Pay

Full and Part Time Positions

Full and Part Time Positions