Shift Lead - Culver City

About the role

Boba Guys is seeking a Shift Lead to join their team in Culver City, CA. The Shift Lead will focus on delivering an amazing experience for both team members and guests, ensuring efficient and effective operations, and coaching and training team members.

Responsibilities

• Consistently provide exceptional hospitality and service both to our guests and your team
• Anticipate the guest experience and constantly be one step ahead in service and hospitality
• Become a resource for problem solving, guest relationships, and product quality
• Deploy the team to ensure the best guest experience and maximize speed of service
• Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling
• Monitor inventory levels and accurately track and communicate levels or potential shortages
• Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate
• Role model teamwork, collaboration, and respect in accordance with Boba Guys’ Values
• Assist store management in training and developing new and existing team members

Requirements

• Availability to work weekends, opening and closing shifts
• Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis

Qualifications

• A minimum of one year of work experience
• Continuous demonstrated ability to lead and provide excellent customer service
• Excellent communication and interpersonal skills
• Effective time management and delegation skills
• Ability to effectively problem solve, using sound judgment
• Performance that consistently demonstrates Boba Guys’ Vision, Mission, and Values

Benefits

• Competitive starting wages
• Health care options
• Pride in the quality of work and relationships with customers
• Team outings, dinners, and adventures!
• Opportunities to grow and develop talents
• Infinite tea on us, every shift
• Your friends and family will always get a discount on drinks

Pay

$18.90 – $19.40 / hour

Schedule

Weekends, opening and closing shifts