Shift Lead

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Responsible for opening back door of store for deliveries.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
• Reports disciplinary issues and customer complaints to management.
• Completes special assignments and other tasks as assigned.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)