Shift Lead

About the role

You are someone who is enthusiastic about matcha, obsessed with innovation, and loves being a part of a dynamic team.

Responsibilities

• Promote an inclusive, positive, and professional work environment.
• Be a champion for teamwork and collaboration by leading by example and removing barriers for teammates.
• Direct floor operations and delegate tasks to ensure smooth, efficient service
• Hold the team to Vale’s beverage quality and hospitality standards
• Address guest feedback and resolve service issues promptly and professionally
• Monitor inventory levels and place supply orders as needed
• Create SOPs and ensure all staff members are trained to the latest standards
• Support team development by providing real-time coaching and encouragement

Requirements

• Legally authorized to work in the United States
• 2+ years of café, food service, or hospitality experience
• (Strongly Preferred) Prior supervisory or shift-lead experience
• Food handler’s permit or ability to obtain one
• Ability to stand for extended periods and lift up to 30 lbs

Qualifications

$26 – $32 per hour

Benefits

• Company funded ORCA card
• Medical, dental, and vision benefits for full time employees
• Annual bonuses

Pay

$26 – $32 per hour

Schedule

Shift Lead positions are available on various shifts throughout the week.