Shift Lead

Shift Lead

Shift Leads shine by positively influencing the team through strong relationships with both the team and with their managers. Shift Leads may sometimes be scheduled in position (i.e. Griller or Cashier) and other times may serve in a supervisory role. These rock stars have the soft skills to be able to coach Nandocas (hourly employees) and diffuse upset customers. They proactively manage their time and energy - delegating tasks and leading service.

Benefits

• Competitive base salary, reviewed annually
• Bonus eligible if maintains average of 30 or more hours per week
• 50% discounts for you and your family when you’re not working
• 50% discounts for you and your family when you’re not working
• Immediate eligibility to begin earning up to 5 days on PTO (prorated based on start date)
• Immediate eligibility to begin earning Sick + Safe Leave immediately
• Parental Leave available after 1 year
• Opportunities to attend offsite Nando’s cultural immersion events and interact with fellow Nandocas
• Referral Rewards
• Commitment to grow leaders from within
• Participation in a 401(K)-retirement savings plan with up to a 4% match after your 1st year here

Qualifications

• Ability to complete onsite Shift Lead Training - in one of our Nando's restaurants
• Comfortable with both verbal and written English communication
• Must pass a background and credit check
• Be able to hold a food handlers and alcohol serving license (as needed by the restaurant’s jurisdiction)
• Possess excellent communication skills that will serve their ability to professionally navigate and resolve situations with both Nandocas and guests