shift lead

Key Responsibilities

• Greeting customers in the restaurant or drive-thru
• Taking and ringing up orders
• Handling payment
• Thanking customers
• Preparing and storing food ingredients
• Assembling food and beverage orders
• Checking orders to ensure accuracy
• Packaging products
• Maintaining a clean, safe work and dining environment

Service Champion Behaviors

• Being friendly and helpful to customers and co-workers
• Meeting customer needs and taking steps to solve food or service issues
• Working well with teammates and accepting coaching from the management team
• Having a clean and tidy appearance and work habits
• Communicating with customers, teammates, and managers in a positive manner