Shift Lead

About the role

At Le Pain Quotidien, we believe exceptional hospitality starts with purpose—in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection. Our teams are at the heart of the guest experience, and we’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another. With opportunities to grow and a culture built around community, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in your work every day. As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Receive food and beverage orders, enter orders correctly into the POS, and follow up with the kitchen as necessary
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Prepare drinks for the dining room, as needed
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts throughout the shift in adherence with the cash handling policy
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Requirements

• 3 to 6 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross-trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre-tax commuter benefits (in applicable States)
• Team member discounts at all our brands

Pay

The hourly pay range (plus tips, when eligible) is $18.00 - $22.00.