Shift Lead

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary.
• Anticipate guest needs and note any preferences provided by the guest.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Prepare drinks for the dining room, as needed.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Organize money and receipts throughout the shift in adherence with the cash handling policy.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Benefits

• Enrollment in Company-contributed health coverage plan.
• Accrued Paid Time Off.
• 401k with up to 4% match after ninety (90) days of employment.
• Pre-tax commuter benefits (in applicable States).
• Team member discounts at all our brands.

Pay

The Hourly Pay Range (plus Tips, When Eligible) Is $18.00 - $22.00

Schedule

Flexibility in schedule is highly preferred but not required.

About the Role

At Le Pain Quotidien, our teams are at the heart of the guest experience. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another. With opportunities to grow, and a culture built around community and connection, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in the work you do every day.

Skills

None specifically listed in the job posting.

Benefits

Enrollment in Company-contributed health coverage plan
Accrued Paid Time Off
401k with up to 4% match after ninety (90) days of employment
Pre-tax commuter benefits (in applicable States)
Team member discounts at all our brands

Convive Brands is an Equal Opportunity Employer

We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.