SHIFT LEAD

Benefits

Opportunity for advancement
Training & development
401(k) matching
Employee discounts
Join the team at Capriotti's in Newark @ Harmony Plaza DE!

Responsibilities

• Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
• Follow inventory control procedures and guidelines.
• Follows all Capriotti’s procedures and operational policies, cash handling, sanitation and safety/security, to ensure the safety of all Team Members and guests during each shift.
• Aid with labor management costs.
• Acts with integrity, honesty and knowledge to promote the Capriotti’s values and culture.
• Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
• Maintain cleanliness and organization throughout the shop and ensure proper set up and breakdown of all areas, including dining room, restrooms, cold stations, grill and prep areas.
• Work as a team to prepare for each shift.
• Ability to manage time effectively while meeting all job responsibilities.
• Maintain a positive work environment for Team Members and guests during each shift.
• Greet guests to make them feel welcome and comfortable.
• Prepare and role model all Capriotti’s menu items according to Capriotti’s standards for quality, consistency and timeliness.
• Oversee food quality production of others for quality and standards.
• Follow sanitation and safety procedures including knife handling and kitchen equipment.
• Maintain regular and consistent attendance and punctuality.

Qualifications

• Excellent guest service skills required.
• Must be able to take direction and delegate responsibilities.
• Ability to work in a fast-paced environment.
• Team oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively to help keep all Team Members informed.
• Flexible schedule; includes nights and weekends.

Skills

• Ability to move throughout the restaurant for extended periods at a time.
• Ability to move 50 pounds for a distance of up to 10 feet.
• Ability to balance and move up to 25 pounds for distances of up to 50 feet.

Requirements

• High School or equivalency required; college coursework or degree preferred.
• Previous supervisory and hospitality industry experience preferred.
• At least 18 years of age.
• Proven track record of success as a Team Member.