Shift Lead

About the role

We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction. Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We’re seeking dedicated individuals who seek to exceed expectations, deliver an extraordinary customer experience, and provide an exceptionally clean car—every customer, every visit.

Responsibilities

• Supports the Operating Partner and General Manager in daily operations, team leadership, and sales performance.
• Hands‑on leadership role in a fast‑paced, customer‑facing environment with emphasis on membership sales, customer engagement, and operational excellence.
• Designated key holder and leader for assigned shifts in the absence of the Operating Partner and General Manager.
• Ensure a safe, clean, and friendly experience for every guest.
• Primary focus: selling monthly wash memberships at the pay station.
• Start conversations, educate customers on the value of the membership program, and confidently close sales.
• Enjoy talking with people and have a knack for selling.

Pay

The starting pay is $16 per hour, with an additional $3 commission for every membership sold, creating strong earning potential for someone motivated and sales‑driven.

Benefits

• Fast‑paced, high‑volume environment
• Excellent income
• Bonus opportunities
• Active work outside
• Growth opportunity
• Paid training
• Tuition assistance
• Free car washes

Requirements

• Serve customers in a friendly manner with a big smile
• Be cooperative with team members and follow systems
• Like to learn new skills in safety, mechanical, and customer service
• Maintain a clean appearance according to standards
• Able to lift a minimum of 25 pounds
• Basic understanding of mechanical systems
• Able to operate electronic devices
• Able to hustle with a sense of urgency
• Lead by example
• Be a problem solver
• Sales experience helpful

Qualifications

• High school diploma or equivalent (minimum)
• Experience in supervisory roles such as shift lead, team lead, or crew trainer
• Experience in customer service, operations, or team‑based roles