Shift Lead

About the role

The Veterinary Hospital Shift Lead (“Shift Lead”) provides exceptional client and pet experiences while assisting the Practice Manager and/or Chief of Staff (COS) in guiding the team to maximize productivity and profitability of the hospital, and helps ensure effective communication with all clients, internal stakeholders, and colleagues.

Responsibilities

• Supervise the team when called upon and ensure quality medical care, exceptional client service, associate engagement and maximum productivity.
• Assist in effectively scheduling associates to meet client needs, while proactively planning time off and CE scheduling.
• Ensure compliance with all practice policies and procedures.
• Ensure adherence to Banfield dress and grooming guidelines.
• Perform other job duties as assigned.

Qualifications

• High School Diploma preferred.
• Minimum of two years of veterinary hospital experience.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

Pay

The pay range for this role is $23.12 - $29.55 Hourly.

Schedule

This position requires working special hours including weekends and evening shifts.