Shift Lead 7262

About the role

The chief responsibility of Shift Leads for Domino's is to provide managerial assistance to the store's General Manager in running and implementing operating standards in the restaurant. Shift Leads must be adaptable and self-motivated, and have a passion for customer service. Domino's is looking for someone who thrives in a fast‑paced yet fun working environment and can help maintain a positive crew morale. Shift Leads also need to know how to prepare pizzas and how best to deliver to designated places where orders have been made. They also drop off nightly deposits and do the paperwork needed when the General Manager is not around. Cash management, people management and time management skills are all required for the position.

Responsibilities

• Counting inventory and supplies on a nightly basis
• Analyzing labor and sales on a continual basis
• Ensuring facility and equipment cleanliness based on company standards
• Efficient employee supervision
• Interviewing, hiring and onboarding new team members
• Preparing and packaging food products
• Cleaning and maintenance of the store and its equipment
• Rotating commissary deliveries
• Providing managerial assistance to the General Manager
• Maintaining positive crew morale in a fast‑paced environment
• Knowing how to prepare pizzas and deliver to designated locations
• Dropping off nightly deposits and handling paperwork when the GM is absent
• Managing cash, people, and time
• Working outdoors in various temperatures, noisy environments, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals
• Performing physically demanding tasks such as repetitive hand use, prolonged standing, bending, twisting, reaching above shoulder level, crouching, stooping, or kneeling

Qualifications

• At least 18 years of age
• Minimum two years of customer service or restaurant experience preferred
• Enthusiastic and willing to learn
• Able to work with minimal supervision
• Able to motivate and build solid, cohesive teams
• Strong communication and problem‑solving skills
• Customer service oriented
• Able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies
• Willing to learn and comfortable performing other workstation duties as needed, with reasonable accommodation if required

Pay

Starting wage for newly hired assistant managers is based on prior experience, but generally starts at minimum wage + $0.50, with raises available based on performance reviews by Regional Supervisors (typically in 4‑week increments). Top Shift Lead pay is $2.75 over minimum wage. The posted pay range is $15.80 to $20.00 per hour, with bonus earning potential.