Shift Lead 1

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of experience, we value the development and growth of our team and strive to create a positive and fun atmosphere where team members feel valued.

About the role

As a Shift Lead 1, you will support the performance of a Leslie's store to ensure it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop a team and set the expectation of providing excellent customer service while leading by example.

Pay

$15.00 - $17.00 per hour. Compensation within this range will be determined by the applicant’s education, experience, knowledge, skills, internal equity, and alignment with market data.

Responsibilities

• Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses (P&L).
• Conduct water analysis and mechanical repairs.
• Increase commercial and residential sales and customer counts.
• Ensure the team follows all safety protocols.
• Identify new talent to join the team.
• Maintain a clean, well-merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Handle opening and closing store responsibilities, including the delivery of daily bank deposits.

Requirements

• Must be 18 years of age.
• High School Diploma or equivalent.
• Experience leading a team (preferred).
• A valid driver's license with reliable transportation.
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• Minimum of one year of retail experience (external) or a proven track record in the capacity of a Lead for at least 6 months with successful completion of Basic, Intermediate, and Advanced training modules (internal).
• To qualify for this position and prior to becoming a key holder, candidates must have successfully completed testing on all required Intermediate training.
• New hires with managerial experience of a minimum of six months may be considered.
• The ability to lift 50 lbs.

Benefits

Leslie’s recognizes a critical component to our continued success is our people. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us.