Sheraton Grand Nashville - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warmth and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smile-driven communication both in person and via coordination.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package after initial waiting period
• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Information

Located in the heart of Nashville, Sheraton Grand Nashville Downtown offers easy access to iconic attractions such as Bridgestone Arena and Broadway. It's also within walking distance to several local attractions. The property was fully renovated in 2024 and provides exceptional perks for all associates, including free parking and employee meals in the breakroom. Conveniently situated near a central bus station, it's the perfect place to start your new career.