Shelter & Hotline Advocate – Bilingual Spanish

Posted: Aug 20, 2026 Shelter & Hotline Advocate – Bilingual Spanish Hope's Door - Hawthorne, NY business_center Per diem Salary: $20.00 - $21.00 Hourly Application Deadline: N/A Nonprofit Position available in the Shelter Program – Northern Westchester Shifts include: Weeknights, Weekends, Overnights and/or Holidays Hope’s Door, named a 2025 Best Places to Work in Westchester, is dedicated to ending domestic violence and empowering victims to achieve safety, independence, and healing. Overview Of Position The Shelter & Hotline Advocate provides direct support and advocacy to survivors of domestic violence by maintaining a safe, welcoming environment, responding to hotline calls, and providing emotional support and crisis intervention. Primary Job Responsibilities Further the mission of Hope’s Door.Provide a hospitable and welcoming environment for the residents.Provide emotional support, individual counseling and advocacy services that foster the empowerment of survivors.Provide oversight of the shelter residence.Respond to hotline calls.Assure compliance with house rules and local ordinances.Manage and monitor medical logs and first aid supplies.Process mail for current and former residentsAssist house manager in keeping inventory on office supplies, etc.Assist in keeping the shelter residence clean and organized.Meet quantitative and qualitative performance measures.Maintain and submit timely and accurate documentation, including quantitative and qualitative reports.Share in other administrative, community outreach, and direct service tasks. Preferred Skills And Experience High School Diploma Required – BA/BS Preferred1-3 years of domestic violence or crisis intervention experience preferred. Hotline a plus.Computer Literate.Bilingual in Spanish preferred Salary & Benefits Hourly rate: $20 - $21 per hour. Sick Time: 1 hour accrued for every 30 hours worked. Eligibility for the organizations 401K plan on the 1st of the month following date of hire. Attachments Shelter and Hotline Advocate - Bilingual Spanish.pdf Share Share Share Share email Share