Shelf Edge - Perishables Rep - Part time

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country is our sumptuous selection of everything edible. We go straight to the source to bring you the finest food and drink the world has to offer—hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts. Our commitment extends beyond the plate; we believe food unites families and communities, preserves cultures, and starts new traditions. Each store is a true market, a place to exchange goods, services, and ideas for those passionate about food.

About the role

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product daily, maintaining all department and food safety/sanitation standards.

Responsibilities

• Customer Service
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans items on Telxon for production
  • Assists in technical areas as needed
• Sales
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items to increase sales
• Food Safety / Sanitation
  • Cleans and sanitizes display cases; properly operates/maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Department-Specific Responsibilities
  • Aguas:
    • Peels, cuts, and chops fresh fruits and vegetables
    • Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral:
    • Designs floral arrangements; provides a variety of fresh, quality products
    • Designs and executes merchandising programs
    • Tracks seasonal records when appropriate
  • Market (Meat):
    • Cuts, trims, and prepares meat for service at the meat counter and self-service counter
    • Ensures proper product rotation and storage
    • Maintains coolers and freezers
    • Weighs, prices, and packages selections
    • Operates power meat prep and process equipment
  • Produce:
    • Stocks and rotates product to ensure freshness
    • Assists floral department when needed
    • Communicates product knowledge to customers by explaining and providing samples
    • Cuts, wraps, and prices produce to be placed on the sales floor
    • Maintains signing program
  • Seafood:
    • Knowledgeable about various fish and shellfish
    • Weighs, prices, and packages selections
    • Maintains coolers and freezers

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. Duties may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• 18 years or older
• High school diploma or GED (or equivalent)
• Completion of Company Orientation and Safety Training

Skills

• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service and interpersonal skills
• Reading, writing, planning, and organizing skills

Physical Demands & Working Conditions

This role functions in a fast-paced, retail environment, working with customers and staying attentive to their needs. Physical demands vary by department:

• Market (Meat):
  • Constantly (5.5+ hours per 8-hour day): Reach at waist
  • Frequently (2.5 - 5.5 hours per 8-hour day): Stand, walk, pivot, push/pull with arms, grasp, cervical flexion
  • Occasionally (0 - 2.5 hours per 8-hour day): Reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
  • Exposure: Wet, cold conditions (frequently); hot conditions, ambient temperatures, loud noise (occasionally)
  • Lifting: Ability to lift 90 lbs, and manage in excess of 90 lbs
• Seafood:
  • Constantly (5.5+ hours per 8-hour day): Reach at waist
  • Frequently (2.5 - 5.5 hours per 8-hour day): Stand, walk, pivot, push/pull with arms, grasp
  • Occasionally (0 - 2.5 hours per 8-hour day): Reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
  • Exposure: Wet, cold conditions (frequently); hot conditions, ambient temperatures, loud noise (occasionally)
  • Lifting: Ability to lift 50 lbs, and manage in excess of 50 lbs

Partners must never lift beyond their own safe limit. If an item is too heavy, break it down into lighter components or ask for assistance from another Partner or manager.