Shared Market Clinical - Medical Assistant, Market Float

Duties/Responsibilities

• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history;
• Perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure.
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel.
• Process patient phone messages, including returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician.
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision.
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls.

Requirements

• Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic.
• Self-starter with the ability to think creatively and work effectively.
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership.
• Strong communicator that is customer-oriented Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects.
• Experience with claims/quality reports and analytical software packages Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability to travel on occasion for company meetings.

Qualifications

• High school diploma or equivalent education (GED) required.
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required.
• A minimum of 3 years work experience as a Medical Assistant 1 year of phlebotomy experience.
• BLS for Healthcare Providers required.
• EClinicalWorks or similar EMR experience Experience working with geriatric patients is a plus.

Skills

• Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic.
• Self-starter with the ability to think creatively and work effectively.
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership.
• Strong communicator that is customer-oriented Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects.
• Experience with claims/quality reports and analytical software packages Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability to travel on occasion for company meetings.

Benefits

• Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Pay

• Not specified

Schedule

• Not specified