Shake Shack Team Member

Responsibilities

• Embody enlightened hospitality by leading interactions with genuine warmth and care toward team members and guests.
• Prepare and assemble food orders according to Shake Shack standards and recipes.
• Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Master all stations and rotate through them as assigned.
• Follow all food safety and sanitation procedures.
• Learn and perform POS functions including redemption of comps and PENN Cash.
• Abide by all state, gaming, and federal liquor regulations.
• Provide responsible alcohol service and apply responsible alcohol certification training.
• Support company values of integrity, inclusivity, and community engagement.
• Maintain a well-groomed, neat and clean appearance.
• Possess resiliency to deal with difficult guests and work harmoniously with coworkers.
• Resolves service problems according to guidelines.
• Count money and change correctly.
• Able to work at a fast pace in often crowded/noisy environment.
• Other duties as assigned.

Qualifications

• Ability to learn quickly in a fast-paced environment.
• Adaptability to various restaurant roles.
• Demonstrates integrity and accountability.
• Flexible schedule includes evenings, weekends, and holidays.
• Demonstrated ability to effectively communicate with guests.
• 21 years of age or older.

Benefits

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

Pay

$18 per hour

Schedule

Shift: During hours of 10am - 12am