Setup/Lease-up Manager (LIHTC - Texas)
Kittle Property Group · Houston, TX · 2 wk ago
On-siteInformation TechnologyFull-time
About the role
As the Property Set Up/Lease Up Manager, you’ll lead the successful launch of newly developed and constructed properties—from the transition out of construction through lease-up and stabilization. You’ll partner across teams to ensure each site is fully set up for leasing, staffed appropriately, and positioned to hit occupancy targets efficiently and on time.
Responsibilities
- Lead training for new site teams: Coordinate and deliver hands-on training for newly hired or newly assigned property teams, ensuring they have the tools and knowledge to succeed in lease-up environments.
- Collaborate across departments: Partner closely with Construction, Marketing, Accounting, Portfolio Management, IT, Collections, and Compliance to ensure smooth property set-up and readiness for leasing and occupancy.
- Conduct unit walks for acceptance: Participate in site and unit walks with construction for unit acceptance, ensuring quality control, compliance measures, and proper transition to property operations.
- Drive staffing and lease-up goals: Ensure each property is properly staffed and operationally prepared to meet and exceed lease-up goals. Track occupancy progress and support leasing performance.
- Support full property set-up: Ensure readiness across all leasing and operational components—marketing materials, leasing office setup, resident services, and maintenance systems.
- Support unit leasing and pre-leasing: Help leasing teams exceed proforma occupancy by pre-leasing units ahead of construction acceptance when possible.
- Compliance and reporting: Support adherence to company policies, regulatory requirements, and financial procedures. Maintain accurate reporting on leasing progress, unit readiness, and performance.
- Train, mentor, and develop teams: Provide ongoing coaching on lease-up processes, sales techniques, compliance, and customer service excellence.
- Travel for on-site assignments: Travel to multiple properties (including out-of-state) for project-based support, training, and site assessments. On-site presence is required.
- Other duties as assigned: Contribute where needed to support successful openings and stabilized operations.
Requirements
- 5+ years of experience in property management or a related field
- Proven leadership experience training and supporting site teams in lease-up environments
- Strong communication, organization, and relationship-building skills
- Ability to collaborate effectively across teams including Marketing, Accounting, Construction, IT, Portfolio Management, and Compliance
- High attention to detail with strong problem-solving and critical thinking skills
- Able to manage multiple projects, priorities, and deadlines
- High school diploma or equivalent required (Associate’s or Bachelor’s degree preferred)
- Prior experience in lease-up or property set-up roles required
- Proficiency in Microsoft Office (Excel, Word, Outlook) and property management software Yardi proficiency required
Qualifications
- High school diploma or equivalent required (Associate’s or Bachelor’s degree preferred)
Skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Proficiency in property management software Yardi
Benefits
- Competitive salary with a corporate bonus structure
- Generous paid time off, including 17 1/2 days and 9 1/2 paid holidays
- Affordable medical, dental, and vision plans
- 401(k) match up to 6%
- Company-paid life insurance, short-term disability, and long-term disability
- Tuition assistance program
- Employee Assistance Program (EAP)
- Recognition and Motivosity reward program
- Opportunities for personal and professional development
- Onsite fitness center at the Corporate Office
Pay
Competitive salary with a corporate bonus structure
Schedule
On-site presence is required. Travel to multiple properties (including out-of-state) for project-based support, training, and site assessments.