Settlement Officer II, Estate Settlement

About the role

The Settlement Officer is accountable for facilitating, managing, and settling trust terminations requiring expertise in fiduciary rules and regulations in a fast-paced, high-volume environment.

Responsibilities

• Assigns tasks to Specialized Fiduciary Administrators, monitors progress, and approves completed work.
• Coaches, develops, and mentors administrators and junior level officers within the Trust Settlement team.
• Works closely while building and maintaining relationships with internal business partners including Client Team, Office of the Chief Fiduciary, Administrative Resource Team (ART), Audit, Compliance, Fiduciary Tax Services, Specialty Asset Management (SAM), Trust Operations, Fiduciary Tax Services (Tax), Portfolio Managers, etc., as well as external parties (Attorneys, CPAs, and Fiduciary Accountants).
• Maintains high quality communications with beneficiaries and internal partners, focusing on timely execution and client satisfaction.
• Proactively identifies and resolves issues.
• Acts as a technical resource to colleagues within and outside of the Trust Settlement team.
• May handle tasks delegated by the Trust Settlement Manager or Director.

Requirements

• BS/BA degree or equivalent experience; JD preferred.
• Professional designation in paralegal studies and prior trust, estate, and/or tax experience preferred.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment where multi-tasking and prioritization are necessities.
• Works well as an individual contributor and member of a team.
• Proficient use of Microsoft Office.
• Ability to learn and apply new technology and systems.

Qualifications

• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.

Skills

• Account Management
• Customer and Client Focus
• Oral Communications
• Risk Management
• Written Communications
• Collaboration
• Decision Making
• Issue Management
• Prioritization
• Problem Solving
• Active Listening
• Attention to Detail
• Client Management
• Process Simplification
• Referral Identification

Benefits

Bank of America offers a comprehensive benefits package designed to support the physical, emotional, and financial wellness of our teammates. This includes a range of health, wellness, and financial benefits, as well as opportunities for professional development and growth.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

This position is full-time and works a standard 40-hour week.