Servicing - Transfer Analyst

What You Will Be Doing

• Cook up the onboarding or offboarding of mortgage loan portfolios.
• Inspect and reconcile loan-level data, documents, and servicing histories between transferring and receiving parties.
• Act as the go-to person for internal stakeholders, counterparties, and third-party vendors.
• Analyze loan data files like Loan Servicing Transfer files such as Loan Setup, Transaction History, ARM Data, etc.
• Promote accuracy and completeness of critical fields like payment history, escrow balances, taxes, insurance, and investor codes.
• Spot and fix discrepancies or data mismatches before and after transfer.
• Affirm compliance with regulatory requirements (e.g., RESPA, CFPB) and investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA).
• Prepare internal and external reports on transfer status, performance metrics, and exception tracking.
• Maintain audit trails and documentation for all transfer activities.
• Collaborate with IT, Compliance, Loan Administration, Escrow, and Customer Service teams to ensure smooth transfer processes.
• Support borrower communication efforts regarding servicing transfer notices and key servicing changes.
• Investigate and resolve post-transfer issues such as misapplied payments, missing documents, or escrow inaccuracies.
• Log and escalate recurring issues to enhance process efficiency and prevent future errors.

Must-Have Qualifications

• Strong analytical and problem-solving abilities.
• Excellent attention to detail and data accuracy.
• Proficient in Microsoft Excel and data manipulation tools.
• Eloquent verbal and written communication skills.
• Ability to manage multiple tasks under tight deadlines.

Nice To Have Qualifications

• Bachelor’s degree in Finance, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in mortgage servicing, loan boarding, or data reconciliation.
• Experience with servicing transfers involving GSEs (Fannie Mae, Freddie Mac) or GNMA.
• Understanding of RESPA, CFPB regulations, and other industry servicing requirements.
• Prior exposure to data mapping or scripting tools (e.g., SQL, Access, or Python).
• Familiarity with MSP (Black Knight), FiServ, or other mortgage servicing platforms.

The Place & The Perks

• Includes Paid Time Off (PTO) after just 30 days.
• Additional parental and maternity leave benefits after 12 months.
• Adoption reimbursement program.
• Paid volunteer hours.
• Paid training and career development.
• Medical, dental, vision and life insurance.
• 401k with employer match.
• Mortgage discount and area business discounts.
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court.
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon.
• Gourmet cafeteria featuring homemade breakfast and lunch.
• Convenience store featuring healthy grab-and-go snacks.
• Indoor/outdoor café with Wi-Fi.

Disclaimer

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.