Services Engagement Director

Responsibilities

• Own the complete services sales process, collaborating with Account Executives
• Shape service solutions to align with customer goals and ensure successful implementation
• Develop and deliver compelling proposals and scopes of work quickly
• Align services value with customer transformation and platform adoption
• Build and maintain trusted relationships with customers and stakeholders
• Identify expansion opportunities within existing accounts
• Collaborate with cross-functional teams to ensure service delivery aligns with sold services

Qualifications

• 7+ years of services sales or consulting experience in SaaS or software
• Proven track record of achieving services revenue targets in mid-market
• Strong experience structuring and selling software implementation services
• Experience managing multiple sales opportunities with high responsiveness
• Excellent communication skills for technical and business stakeholders
• Familiarity with customer experience, contact center, or unified communications platforms
• Technical aptitude for understanding complex solutions

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and remote work options
• Open Time Off plus 10 paid holidays
• 401(k) matching program
• Adept at supporting fertility treatments

Pay

$129,600 – $228,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available