Services Director, PCB Consulting Services

About the role

Siemens is seeking an experienced Services Director to lead a global team of Solution Architects, Consultants, and Technical Experts focused on Electronic Design Automation (EDA) and PCB development solutions. This leadership role is instrumental in scaling professional services revenue, driving customer success, and enabling the successful deployment of Siemens' PCB design ecosystem. The successful candidate will oversee consulting engagements, technical implementations, workflow optimization initiatives, and strategic customer relationships across a diverse portfolio of enterprise accounts. As the ECAD industry evolves toward cloud-enabled workflows, AI-assisted design, digital thread integration, and advanced multi-physics simulation, this leader will help customers maximize the value of Siemens Xpedition and related technologies while accelerating innovation and reducing development cycles.

Responsibilities

• Strategic Leadership: Define and execute professional services strategies that support revenue growth, customer adoption, and long-term business objectives. Lead global deployment initiatives involving Siemens ECAD solutions, design data management, and enterprise workflow optimization. Establish scalable consulting methodologies, best practices, and service delivery frameworks across regions.
• Professional Services & Business Management: Own professional services business performance, including revenue attainment, gross margin objectives, resource utilization, forecasting, and delivery excellence. Oversee statement of work (SOW) development, project governance, risk mitigation, and customer success metrics. Ensure high-quality execution of complex customer engagements involving advanced PCB design environments.
• Customer Engagement & Technical Consulting: Serve as an executive technical advisor to strategic customers, helping define future-state design methodologies and transformation roadmaps. Consult with customers to identify design process gaps, workflow bottlenecks, and opportunities to improve engineering productivity and product quality. Demonstrate the value of Siemens EDA technologies and Services in achieving aggressive performance, reliability, and time-to-market objectives.
• Cross-Functional Collaboration: Partner closely with Product Management, R&D, Sales, and Customer Success organizations to influence product direction and communicate customer requirements. Collaborate with Siemens development teams on advanced workflows, custom solutions, integrations, and customer-driven innovation initiatives. Provide market insight and customer feedback regarding emerging industry trends and competitive positioning. Partner with sister services team to sell and delivery end-to-end workflows. The sister teams add mechanical, wire harness and product lifecycle management to our electrical offerings to deliver complete solutions for our systems