ServiceNow Technical Senior Consultant

About the role

We work with clients to transform their technology services and operations using NextGen tech, new service models, and meet operational needs. We're looking for enthusiastic individuals to join our team and help drive meaningful change.

Responsibilities

• Provide best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment.
• Participate in the design of projects and assist in directing the ServiceNow implementation and certifying the solution design of strategic technologies during solution development.
• Build and drive high-performing relationships with strategic development partners to ensure high-quality delivery of all aspects of solution development.
• Be an integral part of the team responsible for solution design and review of all business process and system-level changes as part of continual service improvement.
• Provide design perspectives to process teams to maintain consistency, stability, and supportability of the solution and processes in conjunction with maintaining the organizational roadmap for the solution while utilizing current vendor solution capabilities and the product roadmap.
• Collaborate with technology leaders to build IT models suited for new technologies and evolving service expectations.
• Guide clients in developing next-generation technology teams through Agile, DevOps, and Lean expertise.

Qualifications

• 4+ years of relevant ServiceNow IT consulting or industry experience
• 3+ years of experience in large technology engagements
• 2 full life cycle implementations
• Team lead experience
• Ability to travel up to 50%
• Must be legally authorized to work in the United States without the need for employer sponsorship
• Bachelor's Degree or equivalent experience
• Preferred Skills: ServiceNow certification in one or more areas, experience with XML and SQL, advanced degree in the area of specialization, module experience (CSM, Creator Workflow, ITOM, HRSD, IRM/GRC, Source2Pay (S2P)), experience with GBS on NOW, NOW Assist, Creator Workflow