ServiceNow Technical Analyst (367)

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About the role

As a ServiceNow Technical Analyst at iTech AG, you will play a crucial role in managing and maintaining the ServiceNow platform. You will work closely with cross-functional teams to ensure that ServiceNow processes are optimized and efficient.

Responsibilities

• Support the implementation and maintenance of ServiceNow applications
• Collaborate with development teams to troubleshoot and resolve issues
• Document processes and procedures related to ServiceNow
• Provide training and support to end-users

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 2 years of experience in ServiceNow administration and development
• Strong understanding of ServiceNow core modules and best practices
• Proficiency in SQL and scripting languages such as Python or Bash
• Excellent problem-solving and analytical skills

Qualifications

• Experience with ServiceNow version 18.x or higher
• Knowledge of ServiceNow customizations and extensions
• Experience with ServiceNow API and integration

Skills

• Technical proficiency with ServiceNow
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits

• Competitive salary commensurate with experience
• Flexible working hours
• Professional development opportunities
• Health insurance coverage

Pay

Salary is competitive and commensurate with experience.

Schedule

Full-time position with flexible working hours.

Benefits

• Health insurance coverage
• 401(k) retirement plan
• Employee assistance program