ServiceNow- ServiceNow Moveworks AI Architect Manager - Tech Cons - Open Location
About the role
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, you will spearhead EY’s AI thought leadership, shaping our strategic point of view and driving innovation through the design and development of cutting-edge solutions and assets.
Responsibilities
- Lead the build and deployment of AI-native solutions
- Partner with EY’s AI & Data (AI&D) team to define and deliver comprehensive, end-to-end AI strategies that address complex business challenges and unlock new opportunities for growth
- Engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure
- Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area
- Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results
- Provide direction and feedback to team members, ensuring successful task completion
Requirements
- A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
- No less than 2 - 5 years of relevant ServiceNow experience and 1 year implementing NOW Assist
- 2-5 years experience with Moveworks platform selling and/or implementing
- Experience implementing ServiceNow’s AI solutions (Now Assist, Agentic, or AI Control Tower)
Qualifications
- Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Proven ability to lead teams and supervise others
Skills
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) preferred
- Minimum of 1 of the following ServiceNow certifications preferred: Suite Certification – NOW Assist for ITSMSuite Certification – NOW Assist for HRSDSuite Certification – NOW Assist for CSMBig 4 or equivalent consulting experience preferred
Benefits
Comprehensive compensation and benefits package including medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Pay
The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200.
Schedule
Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.