ServiceNow - Senior Manager
About the role
Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. We are seeking a Senior Manager to join our team and play a pivotal role in advancing Deloitte's Cyber Strategy Technology Risk & Solution Management. In this role, you will leverage your expertise in cyber strategy, technology risk, and solution management to guide client teams in defining and executing their Cyber Tech Risk programs—shaping strategy, optimizing operations, and leading the selection, deployment, and ongoing management of technology solutions. As an internal solution architect, you will drive the definition, design, and implementation of innovative services that strengthen our clients' cyber risk posture and support their business objectives.
Recruiting for this role ends on 12/31/2026.
Responsibilities
- Develop and execute strategies for integrated risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform.
- Design and implement enterprise risk and compliance frameworks aligned with industry standards (e.g., ISO 27001, NIST, COBIT, PCI, HIPAA) using ServiceNow GRC and SecOps modules.
- Oversee the delivery of ServiceNow-based cyber risk solutions, ensuring alignment with best practices and evolving client needs.
- Lead the assessment, configuration, and deployment of ServiceNow IRM, GRC, and SecOps modules, including ITSM, ITAM, CMDB, and automation workflows.
- Drive