SERVICENOW SECOPS / SIR ARCHITECT

Roles and Responsibilities

• Design and architect scalable, secure, and high-performing ServiceNow solutions aligned with business objectives.
• Lead the implementation of ServiceNow SecOps, Security Incident Response (SIR), GRC, and IRM solutions.
• Define and enforce ServiceNow platform governance, including application lifecycle management, data quality, security standards, and development best practices.
• Collaborate with business stakeholders to gather requirements and translate them into functional and technical solution designs.
• Provide technical leadership throughout the project lifecycle, ensuring successful delivery within scope and timelines.
• Develop and optimize workflows, custom applications, integrations, and platform automations using ServiceNow best practices.
• Mentor ServiceNow developers and administrators by promoting coding standards, architectural best practices, and knowledge sharing.
• Partner with change management teams to support user adoption, training, and continuous platform improvement.
• Ensure platform scalability, maintainability, and compliance with enterprise architecture standards.

Required Skills & Qualifications

• Extensive experience as a ServiceNow Architect with expertise in enterprise platform implementations.
• Strong hands-on experience with ServiceNow SecOps, Security Incident Response (SIR), Governance, Risk & Compliance (GRC), and Integrated Risk Management (IRM).
• Solid knowledge of ServiceNow workflows, Flow Designer, scripting (JavaScript, GlideScript), integrations, and custom application development.
• Experience designing enterprise-grade ServiceNow architecture and governance frameworks.
• Strong understanding of ServiceNow application lifecycle management and platform best practices.
• Excellent stakeholder management, communication, and solution design skills.
• Proven ability to lead technical teams and mentor developers throughout project delivery.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS) – SecOps and/or GRC.
• ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (preferred).
• Experience leading enterprise digital transformation and ServiceNow modernization initiatives.