ServiceNow Programmer/ Analyst Sr.

About the role

Exciting opportunity awaits for a ServiceNow Programmer/Analyst at Premier Health, where innovation and remote work go hand in hand. Join us in optimizing HR applications such as Infor, HR Service Delivery (HRSD), Taleo, and EightFold, while also supporting core ServiceNow capabilities including IT Service Management (ITSM) processes and CMDB data integrity. You'll collaborate closely with HR leadership to drive efficiency and employee engagement. At Premier Health, renowned for our employee-centric approach, you'll find a supportive environment that recognizes and nurtures talent, making every day rewarding and fulfilling.

Responsibilities

• Provide advanced-level programming and systems analysis support for strategic/tactical projects.
• Lead and coordinate team assignments and goals without administrative supervisory responsibility.
• Implement integrated hospital/corporate computer systems with an emphasis on Premier's HR applications.
• Respond to software malfunctions and provide support to prevent future production application problems.
• Work closely with HR leadership to enhance HR processes and workforce efficiency.

Qualifications

• Associate Degree with 6+ years of job experience or Bachelor Degree with 4+ years of job experience preferred.
• IT or related area of study preferred.
• Preferred Certifications: Certified System Administrator (CSA), Certified Application Developer (CAD), Project Management Certification.
• Strong analytical and documentation skills, with hands-on experience across multiple ServiceNow modules including Information Technology Service Management (ITSM), Configuration Management Database (CMDB), and Human Resources Service Delivery (HRSD); experience with Strategic Portfolio Management (SPM), Hardware Asset Management (HAM), Software Asset Management (SAM), Agent Workspace or Now Assist is a plus.
• Demonstrated ability to lead projects of advanced complexity and perform multiple tasks simultaneously.
• Effective interpersonal and communication skills for interacting with diverse groups.