ServiceNow HRSD Senior Consultant
Deloitte · Boston, MA · Yesterday
Hybrid$116k–$229k/yrFull-time
Work you'll do
- Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test, deployment, and stabilization activities
- Gathering, documenting, and validating business requirements, process flows, and functional design inputs for HR service delivery transformation initiatives
- Contributing to client deliverables such as implementation plans, work breakdown structures, status updates, process documentation, and solution recommendations
- Collaborating with cross-functional teams to support project milestones, issue resolution, stakeholder alignment, and client communications
- Aiding in workshops, working sessions, and design discussions related to HR shared services, case management, knowledge management, employee portal experiences, and workflow enablement
Qualifications
- Bachelor's degree
- 4+ years of experience in ServiceNow implementations and optimizations
- 2+ years of experience delivering and implementing at least 1 ServiceNow HR Service Delivery core module
- Ability to work independently and collaborate as part of a team
- Meticulous attention to detail and quality of work product
- Strong interpersonal skills and professional demeanor
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Ability to provide clear guidance to others