ServiceNow Developer with Security Clearance

Maintain and add new capabilities to the core ServiceNow platform

• Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants

Develop, test and deploy updates to ServiceNow

• Develop, test and deploy updates to ServiceNow based on customer requirements

Customize and configure ServiceNow applications

• Customize and configure ServiceNow applications and facilitate rollout of new applications and modules
• Configure Application User Interface and configure workflow

Collaborate with ServiceNow System Engineers and developers

• Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests

Identify system deficiencies and recommend solutions

• Identify system deficiencies and recommend solutions

Maintenance and continuous improvement

• Maintain and continuously improve processes, standards, policies, working methods, and tools

Ensure appropriate tools and processes

• Ensure appropriate tools and processes are in place to maintain a reliable and reproducible development/production environment

Ensure tool configuration consistency

• Ensure tool configuration consistency across Development, Testing, Integration, and Production environments

On-going production support and end user support

• Participate in on-going production support and end user support

Document testing and maintenance

• Document testing and maintenance of system corrections

Research, understand, and develop using new technologies and standards

• Research, understand, and develop using new technologies and standards as needed

System and development deployment

• Involved in planning of system and development deployment
• Responsible for meeting software compliance standards