ServiceNow AI Control Tower Consultant

About The Role

Seeking a ServiceNow AI Control Tower Consultant with experience in AI Governance and the ServiceNow AI Control Tower module. The ideal candidate will design and implement AI governance frameworks, manage AI lifecycle, risk, compliance, and security, build governance dashboards and compliance playbooks, enable discovery and observability, and develop ServiceNow workflows integrating enterprise AI assets across the ecosystem.

Key Responsibilities & Skills

• AI Governance Framework Design
• AI Lifecycle Management
• AI Risk & Compliance Management
• Security Governance for AI
• ServiceNow AI Control Tower Implementation
• Governance Dashboard Development
• Compliance Playbook Creation
• AI Asset Discovery & Observability
• ServiceNow Workflow Automation for AI
• Enterprise AI Asset Integration

Technical Skills

• ServiceNow Platform
• ServiceNow AI Control Tower Module
• ServiceNow Workflow Builder / Flow Designer
• JavaScript / Glide Scripting
• REST / SOAP APIs
• IntegrationHub
• Performance Analytics / Dashboarding

Education

• Bachelor's Degree in Computer Science, Information Systems, Data Science, Business Administration, Engineering
• Preferred: Master's in Computer Science, MBA, Master's in Data Science, Master's in Information Systems

Industry Experience

• ServiceNow Implementation
• Enterprise IT Consulting
• AI / Machine Learning Solutions
• Technology Services
• Cloud Platforms
• Digital Transformation