Service Tehnician

About the role

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, which includes keeping vehicle clean, stocked and serviced regularly.
• Complete work orders along with being responsible for returning the work orders to the factory by mail or personal delivery.
• Possess carpentry skills in the following areas: Trim work, Roofing, Window replacement, Door realignment, Drywall repairs, Siding, Flooring, Plumbing, Electrical.
• Repairs/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials.
• Inform management of any issues.
• Represent Champion Home Builders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Requirements

• Ability to troubleshoot, reason and solve problems.
• Excellent communication, both written and verbal.
• Understand and execute instructions.
• Computer literate (Microsoft Word, Outlook, Excel).
• Understand and comply with work safety policies and procedures.
• Must provide valid driver's license and hold clean driving record.

Qualifications

• High school diploma or general education degree (GED).
• Six months to one-year related experience and/or training.
• Equivalent combination of education and experience.

Skills

• Carpentry skills in various areas.
• Home repair skills.
• Computer literacy.

Benefits

• 401k Plan with Company Match.
• Paid Vacation.
• Paid Holidays.
• Medical Rx.
• Dental, Vision, and Life Insurance.

Pay

N/A

Schedule

N/A