Service Technicians (Fuel Cells) in Greenville, SC

Essential Job Functions

• Mechanical and electrical service and repair of hydrogen fuel cell power systems in industrial vehicles
• Follow process repair/ service documents and work instructions.
• Evaluate system design and recommend continuous improvements in design, integration, and regular maintenance.
• Participate in problem-solving processes.
• Support coordination of materials for service and repairs.
• Communicate status, results, next steps, etc. with customers, dealership counterparts, internal colleagues, etc.
• Complete daily uptime reports on units in the field.
• Provide parts look-up and support as required for technicians, customers, and dealers.
• Complete warranty/quality testing and procedural forms.
• Provide technical support and training via phone, on site, and classroom.

Requirements / qualifications

• Be team-oriented, self-directed, and have strong inter-personal and organizational skills.
• Ability and willingness to learn via various methods, including internal seminars and self-driven means.
• Ability and willingness to travel local, North American regions and internationally to work at other sites, as required. (Up to 75% local and 25% long distance)
• Ability to read and follow mechanical and electrical drawings and schematics.
• Strong electro-mechanical knowledge.
• Ability to use hand tools and basic power tools and diagnostic instruments.
• Work well in teams, take direction from others, and contribute ideas/solutions, including Continuous Improvement mindset for optimizing processes.
• Able to work in areas outside main area of responsibility.
• Effective communicator; able to explain complex mechanical/ electrical systems in simple terms to others in verbal, written, and visual forms.

Additional desired skills

• Hydrogen Fuel Cell system knowledge a plus.
• Prior experience in electric automotive, energy systems service and repair, electric lift truck, or other directly related field Preferred.
• Understanding of PEM (Proton Exchange Membrane) Fuel Cell Stacks and Systems a plus.