Service Technician - Toftrees Apartments

About the role

At Berger Communities, we embrace a strong organizational culture that drives a quality living environment for our residents, and a desirable place of employment for our team members. Our dedication to service, caring, and results consistently positions us as the top place to work in multifamily across the nation.

Responsibilities

• Service request completion stats, resident satisfaction surveys, make ready standards.
• On call shifts will be required, weekends and nights highly possible while on call.
• Troubleshoot, diagnose, and repair service issues in apartment homes and buildings.
• Prepare vacant apartment homes for leasing and new move-ins.
• Assists in maintaining grounds, common areas, and amenities to highest curb appeal standards.
• Complete preventative maintenance tasks and inspections as directed.
• Participate in snow removal efforts.
• Share in emergency call rotation.
• Ensuring the successful execution of all company operations policies and procedures.
• Deliver the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.

Requirements

• Two years maintenance experience and/or training.
• High School or GED required, Trade School or Industry Training is a plus.

Qualifications

• Must demonstrate the ability to frequently lift, carry and move items weighing up to 50 lbs. without assistance and be able to withstand prolonged standing and repetitive activities, to include but not limited to walking, climbing, bending, stooping, squatting, crouching, and kneeling.
• Regularly uses hands to manipulate tools, machinery, equipment, and supplies.
• Work is performed at varying interior, exterior, and mechanical locations at a residential apartment community.
• Employee frequently interacts directly with residents and community team.
• Employee may need to drive personal vehicle on property at times.

Skills

• General building maintenance experience including any combination of the following: apartment turnover, plumbing, electrical, HVAC, appliance repair, carpentry, construction.
• Effective verbal and written communication skills.
• Strong desire to continually improve technical skills.
• Ability to safely use small hand tools and power tools.
• Able to stay well organized, detailed, and efficient in a fast-paced environment.

Benefits

• Medical, Dental, and Vision Insurance.
• Flexible Spending Accounts for Medical Expenses and Dependent Care.
• Short-Term Disability Income Insurance – at no cost!
• Long-Term Disability Income Insurance – at no cost!
• Life Insurance – at no cost!
• *Additional buy-up option available.
• 401K plan with employer match.
• Tuition assistance program - up to $4,000/annually.
• $1,000 employee referral rewards.
• 15 PTO days per year.
• 1 volunteer time off day per year.
• Paid holidays and 2 floating holidays.
• 20% rent discount at any Berger community – eligible on your first day of employment.

Pay & Schedule

• Pay rate: $20-22/hour.
• Sign on bonus: $1,000.
• Monthly renewal bonus.
• Work order completion bonus.
• On-call bonus: 20% of rent discounted at any Berger community.