Service Technician – Process Equipment

About the role

If you like working with your hands, solving real problems, and being on the move, this might be your kind of role. You'll work on critical processing equipment used by leading food, dairy, beverage, and pharmaceutical manufacturers across the country. Over time, you'll build a specialized, in-demand skillset that few people have and companies rely on.

Responsibilities

• Work directly on industrial process equipment (pumps, valves, heat exchangers)
• Travel to customer facilities across the country
• Walk into a plant, identify issues, and get critical equipment back up and running
• Support operations where downtime isn’t an option
• Train customers and operators on proper equipment use
• Read schematics, understand systems, and troubleshoot in the field
• Work on new systems and challenges on a regular basis

What You’ll Gain

• A specialized technical skillset in sanitary process systems
• Hands-on experience in a stable, essential industry
• The ability to troubleshoot complex systems—not just swap parts
• Customer-facing experience where you become a trusted technical resource

Who This Is For You

• Someone who takes pride in solving problems others call when something breaks
• Mechanically inclined and enjoys working with equipment
• Curious and quick to learn
• Comfortable working through problems without a script
• Open to travel and new environments
• Able to communicate clearly with customers and teammates

Experience

• 6+ months of hands-on mechanical or service-related experience (or relevant training)
• Basic electrical troubleshooting is a plus
• Industrial or food manufacturing experience is helpful, but not required

Travel & Work Style

• Weekly travel to customer sites
• Variety in locations, industries, and technical challenges
• Physically active work (tools, equipment service, lifting)
• Overtime opportunities available

Why CSI

• Competitive hourly pay + overtime opportunities
• Strong benefits package (health, PTO, retirement)
• Tuition reimbursement and ongoing training
• Clear growth opportunities—this is not a dead-end role
• Team-oriented culture with people who genuinely enjoy working together and support each other in the field

About CSI

CSI designs, builds, and services stainless-steel process systems used in the food, dairy, beverage, pharmaceutical, and personal care industries. We're a growing company that takes pride in doing quality work and building strong relationships—with our customers and with each other. Our team is hands-on, collaborative, and always learning. We invest in our people through training, real-world experience, and opportunities to grow.

Work Environment / Physical Requirements

• This is a field-based role requiring weekly travel to customer facilities across the country
• Work is performed in industrial and manufacturing environments and involves hands-on equipment service and repair
• This position requires frequent standing, bending, kneeling, and use of tools
• The employee must be able to lift and move equipment and materials up to 50 pounds with assistance
• Work may include exposure to varying temperatures, noise, and active production environments
• Overtime, weekend work, and extended hours may be required based on travel and customer needs

Employment Information

• Cover letter and resume required
• Equal Opportunity Employer
• Applicants must be authorized to work in the United States
• CSI participates in E-Verify