Service Technician (PacLease)

Duties and Responsibilities

• Performs all preventive maintenance and servicing of fleet vehicles as directed by PacLease Service Manager/supervisor. Perform all regularly scheduled maintenance on a timely basis.
• Diagnoses mechanical, electrical or other service problems, determining necessary repairs. Reports recommended repairs and servicing to PacLease Service Manager/supervisor.
• Performs additional maintenance and/or repairs as directed by Service Manager/Supervisor.
• Operates Fleet vehicles as directed on daily basis, including test driving, delivering, fueling, and retrieving from customer locations.
• Generates maintenance and service records of fleet vehicles serviced, including fleet vehicle inspection and maintenance reports, and forwards to PacLease Service Manager/Supervisor in a timely manner.
• Completes all training, safety and certification programs required to ensure superior quality service, including CDL certification.
• Complies with departmental safety program, minimizing on-the-job injuries and providing superior safety record.
• Communicate with Department Manager, PacCentral, Customer and other department managers on a daily, weekly, monthly and as-needed basis, regarding repair estimates, maintenance and service appointments, and complaints. Ensures timely, competent and courteous relations with PacLease customers. Promotes the sales of Leasing and Rentals.
• Affords assistance to PacLease Manager, PacLease Service Manager/Supervisor and other employees in the performance of their duties.
• Perform occasional maintenance and repair out of mobile service truck at customer’s locations. Ensure that work area is clean, no spills or garbage is left behind.

Qualifications

• Ability to read and comprehend instructions and information.
• High School Diploma or the equivalent.
• Excellent organization and communication skills.
• Working knowledge of truck repair and maintenance.
• Five years of experience as technician helper or apprentice in truck dealership.
• Manual dexterity.
• Personal motivation and self-reliance.
• Ability to operate power and hand tools and other equipment safely.
• Experienced in MIG, Stick, aluminum welding and Oxy/Acetylene torch use.
• Hydraulic systems experience preferred.
• Driver’s License and good driving record.

Benefits

• Comprehensive Health and Dental insurance.
• Flexible Spending Accounts (FSAs) with FLEX Card.
• Group Life Insurance.
• Short Term & Long-Term Disability Insurance.
• Voluntary Life Insurance.
• Corporate Holidays.
• Paid Vacation and Personal Leave.
• 401(k) plan with company match.
• Voluntary Supplemental Insurance plans.